Why accessibility and inclusion lead to successful digital products

Covid-19 pandemic has normalized remote work and therefore WFH (Work From Home) for many people is here to stay. This tremendous global shift towards remote work also helped to realize how crucially important accessible and inclusive digital experiences really are. Of course, WFH, the growing adoption of mobile devices, and ever-changing purchasing habits are only a few aspects forcing more of our leisure and work activities to go fully online.

Another important decisive factor for fast digitalization is the aging populations of industrialized nations and their deteriorating health conditions. According to CDC’s report, 61 million Americans (1 in 4 U.S. adults) have a disability that impacts major life activities. 13.7 percent of people with a disability have a mobility impairment with serious difficulty walking or climbing stairs while 10.8 percent have a cognition impairment with serious difficulty concentrating, remembering, or making decisions. The report also shows that disability is more common among more vulnerable groups in society: women, American Indians, and lower-income adults.

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